Returns and refunds

Returns

We are confident that you will be delighted with our products, but should you find any reason for dissatisfaction, we are here to assist. Please reach out to us and initiate your return within 14 days of the delivery date, accompanied by an invoice, in new condition with all original packing material and invoice/receipts for a refund minus the original shipping cost we paid to ship the product to you. The shipping charge will not be applicable in the event an incorrect item was shipped. 

Return Address

To return your product, please send it to:

Prime-Vit Returns Unit 11 Chessingham Park, Common Road, Dunnington, York, YO19 5SE, United Kingdom

Please be aware that you will be responsible for covering the shipping costs associated with the return of your item. Your understanding and cooperation in this matter are greatly appreciated.